Safe Use & Fair Terms
By using our website or purchasing from Gree Battery, you agree to the following terms. We are committed to providing reliable products and a transparent experience.
1. Orders & Payment
- All prices are listed in USD unless stated otherwise
- We reserve the right to cancel orders due to errors, fraud risk, or stock issues
- You agree to provide accurate billing and shipping information
2. Product Use & Safety
Gree Battery products are designed for professional and consumer use under proper conditions.
By purchasing, you agree that:
- You will follow all installation and usage instructions
- You understand lithium batteries involve electrical and safety risks
- You are responsible for ensuring compatibility with your system
Improper use, incorrect wiring, or unauthorized modification may result in damage and will void warranty.
3. Compatibility Responsibility
Customers are responsible for confirming:
- Voltage compatibility
- Controller/inverter compatibility
- Installation environment suitability
We are not liable for issues caused by incompatible systems.
4. Shipping
Delivery times are estimates and may vary. Delays caused by carriers, customs, or external factors are not our responsibility.
5. Returns & Warranty
Please refer to our Return & Refund Policy and Warranty Policy for full details on returns and product coverage.
6. Limitation of Liability
To the fullest extent permitted by law, Gree Battery shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, downtime, or equipment damage
- Issues caused by improper installation or misuse
Maximum liability is limited to the product purchase price.
7. Intellectual Property
All content on this website belongs to Gree Battery and may not be used without permission.
8. Third-Party Services
We may provide access to third-party tools or links. We are not responsible for their content or performance.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States.
10. Changes
We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance.
11. Contact
Email: Support@greebattery.com